The Texas Youth Hotline is answered 24 hours a day, seven days a week, and provides prevention services to youth, parents, siblings, and other family members who need a caring voice and listening ear. Hotline counselors also assist youth advocates, such as police, caseworkers, counselors, and school officials, by locating state and local resources.
The Hotline also provides free information and outreach materials to those working with youth and families. The Department of Family and Protective Services (DFPS) has a separate 24-hour hotline (Texas Runaway Hotline) specifically dedicated to helping runaway teens and their families.